
Telecoms.
I have delivered quite a few telecoms based projects in my career.
Installation and decommissioning of circuits,
upgrades and migration of phone systems.
Avaya telephone system migration
2014, CMC MarketsAs part of CMC's data centre relocation, I managed the installation of new ISDN circuits from COLT Telecom into the new data centre in Welwyn Garden City, followed by the relocation of their Avaya system, working with CMC's telecoms partner, G3.
Telephony integration
2011, CMC MarketsTelephony and data integration with an outsourced debit/credit card processing company, to enable CMC's compliance with PCI requirements when dealing with customer's card information over the telephone.
Avaya telephone system migration
2010, CMC Markets
When CMC moved to new headquarters in the City of London, I managed the separation and migration of the company’s Avaya phone system, from one to two data centres to improve business continuity. Staff were moved to the new office and every single extension and inbound number worked perfectly. Attention to detail, planning and thorough testing meant zero downtime.
Office fit-outs
2005-2014, CMC Markets
I managed the installation and configuration of new phone lines and telephony hardware for new offices fit-outs (click here to see Office Moves)